Our Project Terms
 
1) Payment and Escrow 

We will request a Partial Advance Payment before development. Usually 50% to 70% of the total bid. The balance to be paid by the end of the project.  

2) Project Specifications/Requirements 

We will do exactly as described in the Project Description and Chat Discussion before accepting the project. Please be clear with your requirements and needs as this is very important for us and you. 

We will not tolerate requests for additional jobs and add on features after the project has started on the original bid price. 

If you need something extra done after the project starts, we will give you a quote for that specific requirement of yours and ask you to open a new  project for us to get that done. 

3) Project Payment Clearance / Files Transfer 

We develop your site on our staging server. After all project requirements is completed and tested, we will send you the server url link to check and confirm everything. Once the project is confirmed complete, it is time to move the website to your web hosting server. At this time, we will ask you to clear all payments for the project. Once you have cleared payment for the project and sent over your server access details, we will complete transfer and setup to your server within 3 business days guaranteed! - We do not transfer files until the project has been paid for in full. ( Payment Released/Completed ) 

4) Project Guarantee 

We will provide you 30 days support once files are delivered to your server for any bugs that you might come across, we will fix all issues on receipt of your email FOC. 

5) Communication 

We Communicate via e-Mail, CHAT and US Phone. 

6) Hours of Operation/ Replies 

We reply to all e-Mails and PM messages within 6-24 hours (Monday to Saturday). We are usually not available on Sundays but exceptions can be made for specific projects. We are GMT -5. 

So why not consider choosing us for your next project. 

We look forward to serving you with the very best! 

Thank you very much for your consideration.